Michael Wineberg

Michael Wineberg possesses extensive experience in technical account management and operations within the telecommunications and SaaS industries. Currently serving as a Senior Technical Account Manager at Five9 since May 2011, Michael manages a portfolio of premium accounts with a focus on program and project management, training, and problem resolution. Previous positions include Manager of Operations at Transera, Inc., where Michael oversaw an international team, and Senior Telecommunications Analyst at Fireside Bank, where responsibilities included designing and implementing comprehensive telecommunications platforms. Michael's career also encompasses roles in technical support and call center technology management, showcasing strong leadership and operational skills developed through various managerial positions from 1991 to 2011. Education was obtained at City College of San Francisco from 1982 to 1984.