Michelle H. is an accomplished professional with extensive experience in technical program and project management, currently serving as VP of Technical Program Management for Product Engineering at Five9 since May 2020. Prior to this role, Michelle held positions at Workfront as a Senior Technical Project Manager focusing on cloud infrastructure initiatives, and at NICE inContact where the journey included various leadership roles in cloud services from Senior to Principal Project Manager. Earlier career experience includes project management and analysis roles at Western Governors University and Sundance Institute. Michelle holds a Bachelor of Science in Sociology from the University of Utah and an MBA in Management and Strategy from Western Governors University.
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