Mike Cordeiro

Mike Cordeiro has extensive experience in customer support and technical roles, primarily at Five9, where employment began in May 2011 and includes positions such as Senior Director of Customer Support, Director of Customer Support, Customer Support Manager, Technical Lead, Senior Technical Account Manager, and Technical Account Manager. Prior to joining Five9, Mike worked at JP Morgan Chase from 2005 to May 2011 as an Engineer Lead and Voice Engineer. Mike’s career began at Providian Financial, where responsibilities included Voice Operations from 1994 to 2005. Educational credentials include an Associate of Arts in Business from Chabot College earned between 1992 and 1995 and completion of secondary education at Castro Valley High School from 1988 to 1992.