Mike Murphy

Mike Murphy is an accomplished professional in the field of Unified Communications and Customer Experience (CX) solutions, currently serving as the Enterprise Sales Director at Five9 since September 2023, where responsibilities include leading pre-sales efforts and demonstrating CCaaS solutions. Prior to Five9, Mike held various key positions at CDW, including Intelligent CX Presales Lead, managing a team focused on Conversational AI and CX outcomes, and Team Lead for Solution Architects, overseeing a team of over seventy specialists. Mike also brings extensive experience as a Senior Unified Communications Consultant at Presidio and a Network Voice Engineer at CDW, along with foundational roles at Placon Corporation and Herzing College. Academic qualifications include a Bachelor of Science in Information Technology and an Associate of Science in Computer Network Technology, both from Herzing University.