Naveen Ravikanth is a Technical Lead at Acqueon by Five9, bringing over 9 years of experience in CTI product support, project implementation, and testing within product development. With a Bachelor's degree in Electronics and Communications Engineering from Anna University, Naveen has gained expertise in AWS Solutions Architecture, and has implemented various integrated solutions involving Cisco UCCE, AWS, and Salesforce. Previously, Naveen served in roles ranging from Junior Support Engineer at Perfect IT Solutions to Product Engineer at Drishti Soft Solutions, where they contributed to system setups, troubleshooting, and client training. Currently, Naveen continues to enhance their skills as a Senior Platform Engineer at Five9.
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