Neeraj Chand is an experienced Senior Voice Engineer currently engaged in research and development of speech and AI solutions at Five9, focusing on improving problem detection and automated remediation. Previously, Neeraj served as Product & Technology Lead - Voice at SMSGlobal, leading the design and implementation of voice products and infrastructure across multiple markets. Prior roles include National Network Operations Manager at Host Tel, where Neeraj managed all aspects of the Voice Platform, and Voice Network Engineer, supporting a broad customer base in Australia. Neeraj has a solid technical background with experience in IT support and voice technology across various organizations. Educational qualifications include multiple certifications related to server management, Asterisk, and telecommunications.
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