Pat Burns

Pat Burns is a seasoned technology professional with extensive experience in product management, cloud engineering, and systems architecture. Currently serving as Principal Product Manager at Five9, Pat defines strategy and requirements for the Quality Management product while streamlining workflows to meet market needs. Previous roles include Director of Cloud Engineering, where architectural standards were established, and significant leadership positions in cloud engineering and systems administration at Workfront, Xactware, and inContact. Pat holds an MBA and a Bachelor's in Business Administration with a focus on Technology Management, complemented by an Associate’s degree in Computer Science.