Pat Crain

Pat Crain is a seasoned professional with extensive experience in engineering and technology management across various companies. Currently serving as a Senior Manager in Development Reliability Engineering at Five9 since March 2021 and as a Senior Manager of Engineering and Innovation at VSP Global since June 2014, Pat Crain leads teams that develop digital and physical products for a large member and provider base. Pat Crain's background includes roles at California Community Colleges as an Advisor, fostering a maker culture, and prior positions at Blue Shield of California, ThinkAgain, HP, VSP Vision Care, Amdocs, and DST Systems, with a focus on reliability, capacity management, and technical architecture. Expertise encompasses data-driven decision-making, system reliability, performance engineering, and developing innovative solutions to enhance user experiences and operational efficiency.