Patrick Gaines currently serves as a Senior Technical Account Manager at Five9, having advanced from a Technical Account Manager role where responsibilities included managing complex enterprise clients, mentoring new team members, and participating in product improvement initiatives. Prior experience includes roles at Hancock Whitney as a Business Systems Analyst and Five9 Administrator, where Patrick managed contact center platforms and project implementations, as well as technical support roles at First NBC Bank, Central Progressive Bank, and Teche Federal Bank, focusing on system administration, project management, and customer service. Educational background includes a Bachelor's degree in Marketing from Southeastern Louisiana University.
This person is not in the org chart
This person is not in any offices