Penny Thompson is an experienced professional in human resources and people operations, currently serving as the Director of People Operations at Five9. Previously, Penny held the position of Director of HR Operations at Anaplan and worked as the Director of Human Resource Operations at American Express Global Business Travel. Additional roles at American Express include Human Resources Reporting Manager, Workforce Planning / Employee Goal Metrics Manager, and Manager of Strategic Analysis and Reporting. Penny also served as a Business Transformation Project Manager at American Express Financial Advisors. Penny holds a Master’s Degree in Education from Idaho State University and has further education from The College of St. Scholastica.
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