Pradeep Melarcode S

Pradeep Melarcode S is currently a Technical Project Manager at Five9, where they lead the end-to-end project delivery of CCaaS solutions, enhancing customer engagement and operational efficiency. Previously, they held various roles, including Senior Program Manager at Avaamo and Head of Customer Experience at Voicera Analytics Private Limited, where they focused on delivering exceptional Customer Experience through innovative technologies. Pradeep's career spans over two decades with experience in project management, program delivery, and software development across multiple industries. They began their career as a Software Engineer and have steadily advanced through roles of increasing responsibility.