Robert Gordon is a seasoned technology professional with extensive experience in production engineering and network operations. Currently serving as the Senior Director of Production Engineering at Five9 since December 2016, Robert is responsible for production stability and platform uptime, leading incident and problem management teams. Previous roles at TiVo included NOC Manager and Lead Linux Systems Engineer, focusing on service uptime and infrastructure management. Robert also held positions in software development at various companies, contributing to projects ranging from IVR systems to email archiving solutions. With a career spanning over two decades in technology, Robert has demonstrated skills in team development, operational effectiveness, and technical support across multiple industries.
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