Santosh Banerjee is an accomplished professional in product management and customer success, currently serving as the Director of Product Management for Applied Voice AI at Five9 since November 2025. Prior experience includes roles as Vice President of Customer Success & Strategy and Assistant Vice President of Product Management at Acqueon from July 2019 to November 2025. Santosh held the position of Principal Product Manager at Amazon between March 2017 and July 2019, and was a Senior Technical Product Manager at Genesys | Interactive Intelligence from March 2010 to March 2017. Earlier career experiences include Product Manager at ADP from August 2008 to February 2010 and Software Development Team Lead at Sutherland from July 2005 to August 2008.
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