Sierra Thatcher is an accomplished customer-centric professional specializing in customer success and value optimization within the healthcare sector. Sierra has held various roles, including Enterprise Customer Success Manager at Talkdesk and Senior Customer Success Manager at Payfactors. Currently, Sierra is a Majors Customer Success Manager at Five9 and a member of Women of Customer Success. Sierra holds a Bachelor's Degree in Speech-Language Pathology from the University of Connecticut and is certified in Customer Experience from Rutgers University.
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