Sivakumar Veeramani is an experienced professional in the field of workforce optimization (WFO) and cloud solutions, currently serving as Principal WEM Application Consultant at Five9 since September 2018. Prior roles include Sr. WFE Applications Consultant at Five9, WFO Solutions Consultant at DXC Technology, and Technical Manager at Hewlett Packard Enterprise. Sivakumar's extensive background also includes significant positions at Avaya, Dell Inc., and Avaya Global Connect Ltd., where expertise in call center solutions and systems integration was developed. Sivakumar holds a Master's degree in Electrical Engineering from The University of Texas at Arlington and a Bachelor of Engineering in Electronics and Communication from Bharathiar University.
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