Smitha Madhusudhan is a seasoned professional in technical content development with extensive experience across various roles and companies. Currently serving as the Director of Technical Content Development at Five9 since August 2024, Smitha previously held positions as Content Director at Acqueon and Content Manager at Syndigo. Earlier in the career, Smitha worked as a Content Manager and Lead Information Developer at Riversand, and led a team at Subex as Team Lead. Smitha began the journey in technical writing as a Senior Technical Writer at Triumph India. Smitha holds a Master’s degree in Mass Communication/Media Studies from Bangalore University.
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