Steve Morgan

Steve Morgan has extensive experience in the cloud communications and technical account management field, currently serving as a Senior Technical Account Manager II at Five9 since May 2020. Previous roles include consulting for cloud transitions at an unspecified company, product management at Serenova where Steve played a key role in shaping the next-generation cloud contact center market, and providing high-touch support for enterprise clients through the Global White Glove Program. Prior experience also includes a Tier 2 Technical Escalations Engineer position at ShoreTel, and over a decade as a Senior Engineer at Solar Communications, focusing on ShoreTel implementations and technical support for IP phone systems and converged networks.