Steven Sebela is an experienced professional in customer success and account management with a strong background in the IT and service industries. Currently serving as Manager of Customer Success at Five9 since January 2023, Steven focuses on developing client relationships to enhance platform adoption and revenue growth. Prior to Five9, Steven held roles at Aqueity Inc., including Director of Account Management & Service Delivery, managing operations and client relations in the technical support sector. Steven started as a student at IT Career Lab, completing a multi-certification IT training program and achieving various certifications, including Cisco CCNA and Microsoft MCSA. Earlier career experience includes managing service operations at JMS Automotive, overseeing a range of departments in a high-end automotive facility. Education credentials include completion of specialized training programs in networking and IT service management.
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