Ted R. is an experienced professional with a strong background in customer success and strategy. Currently serving as Strategy Director at Five9 since May 2025, Ted previously held significant roles at Sprinklr from January 2015 to April 2025, where responsibilities included leading a team generating over $60 million in revenue and providing strategic advice to major brands, including a Fortune 5 company. Prior to Sprinklr, Ted contributed to CCC Intelligent Solutions improving workflows for major automobile insurance carriers and demonstrated substantial ROI in consulting roles. Earlier career experiences include a position as Case Researcher at Xerox and Assistant Director for the China Studies Program. Ted holds degrees from Northwestern University, Tsinghua University, and Olivet Nazarene University, focusing on Philosophy and Business Administration.
This person is not in any teams
This person is not in any offices