Timothy Richter

Timothy Richter is a seasoned professional in product marketing and management, currently serving as Senior Director of Product Marketing at Five9 since February 2024, where responsibilities include leading product marketing for contact center core and workforce engagement management. Prior to this role, Timothy held significant positions at Twilio, including Director of Product Marketing and Principal Product Marketing Manager, focusing on positioning and messaging for Twilio Flex. Timothy's experience also includes serving as Director of Contact Center Product Marketing at 8x8, where responsibilities encompassed messaging, content creation, and market research. Additionally, Timothy spent over 13 years at Avaya, Inc. in various roles, including Director of Product Management for Customer Engagement Solutions, overseeing multiple product management teams and substantial revenue streams. Timothy holds an MBA from NYU Stern School of Business and a BA in Economics from Colgate University.