Tony Duncan is a seasoned professional with extensive experience in the technology and sports sectors. Currently serving as the Sr. Director of Professional Services at Five9 since June 2016, Tony leads consultative performance related to solutions provisioning, implementation, and deployment, while ensuring customer satisfaction and optimal results. Prior roles at XO Communications included various management positions focused on contact center technologies, where Tony drove improvements in business systems and led significant projects. Additionally, Tony has held coaching and coordination roles in youth soccer, including positions at Nationals Soccer Club and WAZA FC, demonstrating a commitment to youth development and sports excellence. Tony holds a Bachelor of Science degree in Computer Information Systems from Saginaw Valley State University.
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