Tony W. is a seasoned professional in software customer success and technical implementation, currently serving as a Technical Account Manager at Five9 since April 2024. Previously, Tony held the position of Senior Technical Account Manager at Liveops, Inc. from July 2019 to April 2024, where the focus was on leading onboarding projects and supporting technical accounts to drive recurring revenue growth through strategic partnership enhancements. Prior experience includes serving as a GIS Business Analyst at San Diego Gas & Electric, where project requirements and risk assessments were conducted, and as a Technical Expert at Apple for nearly a decade. Tony W. holds a Bachelor of Science in Urban Planning and a Master's of Advanced Studies in Geographic Information Systems from Arizona State University.
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