Vaishali Bala

Vaishali Bala is an accomplished professional with extensive experience in the fields of business analysis and product management. Currently, Vaishali serves in Professional Services at Five9 since March 2021. Prior professional roles include Product Owner and Business Analyst at Sanofi, as well as Business Systems Analyst and Senior Product Manager at Morgan Stanley. Additionally, Vaishali worked as a Senior Business System Analyst at MetLife and held a position as Senior Associate at Tesco PLC. Vaishali holds a Master’s Degree in Information Systems Technology from Wilmington University, a Master of Business Administration in Accounting and Finance from Indira Gandhi National Open University, and a Bachelor of Commerce from Christ University, Bangalore.