Vijay Devarajan is a seasoned professional with over a decade of experience in technical leadership and support roles within the telecommunications and cloud-based software industry. Currently serving as a Senior Manager-Technical Lead at Five9 since June 2012, Vijay is responsible for developing and maintaining project schedules, driving root cause analysis for support issues, and managing the overall improvement plan. Prior experience includes roles such as Technical Installation Lead/Escalation Support at 8x8, Inc., where responsibilities encompassed troubleshooting VoIP systems and managing technical escalations, and Sr Technical Support Engineer at Sutherland Global Services. Vijay holds a Bachelor of Engineering degree in Computer Science from Tagore Engineering College.
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