Vincent Thomas Braga is a seasoned Cloud Engineer currently at Five9 since October 2022, where responsibilities include bridging developers and the production environment, investigating production issues, and collaborating with relevant teams to propose solutions and improvements. Prior experience includes roles as a VoIP Engineer/Sysadmin at Jumia Porto Tech Center, overseeing VoIP systems across multiple African countries, and as a Lead Technical Specialist at Opens Tecnologia, where tactical activities involved facilitating communication between development, support, and sales, along with delivering training and proactive customer support. Additionally, positions at Beco Castelo and Intelbras provided foundational technical support experience. Vincent possesses proficiency in various tools and systems, including Linux, Asterisk, and MySQL, contributing to a well-rounded technical skill set.
This person is not in any teams
This person is not in any offices