Wafa Alfatesh, MBA, is an experienced professional in technical program management and agile coaching, currently serving as a Manager at Five9 since February 2021. Wafa Alfatesh previously held various roles at Valero Energy Corporation between 2013 and 2021, including Operations Superintendent and Senior Process Safety Management Engineer, leading initiatives to enhance operational reliability and safety. Earlier experience includes a position as Technical Advisor at Apple, where Wafa Alfatesh resolved customer issues, achieving high satisfaction rates. Wafa Alfatesh holds an MBA from Saint Mary's College of California, a BS in Chemical Engineering from the University of Arizona, and completed a Python Bootcamp at General Assembly.
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