Wendy W.

Wendy W. is a Senior Software Engineer at Five9 with extensive experience in software development, specializing in microservices and AI-driven platforms. Since joining Five9 in April 2020, Wendy has engineered critical features for Agent Assist, significantly improved system latencies, and taken on leadership roles in service ownership and team development. Prior to this, Wendy served as a Lead Software Engineering Immersive Resident at Hack Reactor, mentoring over 60 students, and held a Program Manager position at the Silicon Valley Education Foundation, where project management was key to implementing educational programs. Wendy also has a background in education as a Math Teacher with Teach For America, where measurable student performance improvements were achieved. Educational qualifications include a Bachelor of Science in Business Administration from the University of California, Berkeley, and completion of an Advanced Software Engineering Immersive Program at Hack Reactor.