William Ganey currently serves as the Director of Advanced Solutions-East and previously held the title of Director of AI and Automation at Five9 since October 2021. Prior to this role, William was the Senior Vice President of Sales at M3COM and the Vice President and General Manager at CenturyLink, where notable achievements included driving revenue growth over $200M and achieving a 98% customer retention rate through strategic account management and high-touch programs. William's extensive background also includes significant leadership positions at Level 3 Communications, Shared Technologies, Blackbox, Macro Communications, and Deltacom, demonstrating expertise in sales, customer service, and operational management within the telecommunications sector. Educational credentials include studies at Elon University, Fishburne Military School, and the University of North Carolina Wilmington.
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