Laura Frezza has over 20 years of experience in customer support and banking. At Fiverr, since February 2020, Laura has held several key roles, including Customer Support Team Lead, MI Team Leader, MI Shift Manager, and MI Specialist. Prior to this, Laura spent 16 years at Eastern Bank from August 2003 to August 2019, progressing from Teller to Teller Manager, Regional Service Associate, Assistant Branch Manager, and ultimately to Commercial Production Specialist. This extensive background demonstrates strong leadership and expertise in customer service and banking operations.
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