FiveSignals is an AI-native performance intelligence platform for CX, sales and frontline teams.

We help organizations measure, analyze, and improve how their teams communicate, solve problems, handle customers, and deliver consistent service experiences.

The FiveSignals suite brings together three connected products:

FiveSignals Assessment helps companies evaluate employee capability through realistic AI role-play simulations. Instead of relying only on surveys, interviews, or multiple-choice tests, teams are assessed on how they respond to real workplace scenarios, such as handling objections, resolving complaints, managing difficult conversations, and guiding customers toward clear outcomes.

Conversation Intelligence analyzes customer interactions across calls, chats, and other communication channels. It helps managers identify recurring customer issues, service bottlenecks, lost sales opportunities, compliance risks, and performance patterns across teams, branches, and departments.

AI Performance Coach provides personalized coaching to employees based on their actual performance. It helps team members improve how they communicate, pitch, handle objections, resolve issues, and deliver better customer experiences over time.

FiveSignals is built for organizations that want more than dashboards. It gives leaders a clear view of team performance, helps managers coach more effectively, and gives employees practical guidance they can act on.

Our platform is especially relevant for industries with high-volume customer interactions, including telecom, banking, automotive, retail, hospitality, transportation, real estate, and customer support operations.

Measure performance. Understand conversations. Coach teams. Improve outcomes.

FiveSignals by Reset7

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Teams

Offices

FiveSignals by Reset7

Org chart

Teams

Offices

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