Luke Hanley is an accomplished IT professional with a diverse background in solutions architecture and technical support. Experience at Dell EMC and Dell Technologies involved configuring advanced systems for global clients and improving audit processes. Current role as an Information Technology Help Desk Analyst at Fixify focuses on diagnosing and resolving technical issues while streamlining workflows. Previous positions encompass roles in customer service and team leadership, including significant contributions as a Sales Team Lead at Lifestyle Sports & Leisure Shops. Hanley holds a Bachelor's degree in IT Management from Munster Technological University and is recognized for consistently exceeding performance targets and demonstrating exceptional leadership abilities.
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