Graeme Cook

Graeme Cook is an experienced professional in customer service and client experience, currently serving as an Expert in Parcours et experience client at Fizz since August 2021. Prior to this role, Graeme held various managerial positions at Videotron from July 2008 to August 2021, including Customer Service Support Manager, Customer Service Team Manager, and Outsourcing Manager, culminating in a role as a Retention Specialist. Graeme holds a Bachelor of Arts degree in English Language and Literature from Concordia University, obtained between 2004 and 2008, and attended Dawson College from 2000 to 2004.