Judyth Simard

Judyth Simard has extensive experience in customer relations and logistics, currently serving as an Expert - Parcours et Expérience client at Fizz since February 2019, where responsibilities include overseeing major customer complaint processes, ensuring consistency in client relations, and analyzing customer dissatisfaction to recommend improvements. Prior to this role, Judyth worked at Vidéotron from March 2011 to February 2019 in various positions including Coordinator of Logistics and Team Manager in Customer Service for Electronic Communications & Social Media. Judyth also has experience in administrative roles and has successfully contributed to team development, performance optimization, and problem resolution throughout a diverse career. Judyth is currently pursuing a Certificate in Organizational Communications from Université TÉLUQ and holds a Degree from CÉGEP Édouard-Montpetit in Arts & Letters with a focus on Cinema & Communications.