Dana Joven is an experienced professional specializing in e-commerce and customer support, with a comprehensive background in launching products and enhancing online store performance as an Ecommerce VA since January 2023. Previous roles include Customer Service Representative at Cloudstaff, where Dana provided high-quality support in a seasonal campaign, and Lead Generation Specialist at ClientAcquisition.io, focusing on prospecting and nurturing client relationships. Additionally, Dana served as a Customer Support Specialist at Orb Remote, delivering effective support and maintaining client satisfaction. Currently, Dana holds the position of Junior Account Manager at Flagship One, Inc., bringing expertise in account management. Dana Joven earned a Bachelor of Science degree in Psychology from New Era University in Quezon City.
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