Ahmed Atef is a seasoned professional with over 20 years of experience in customer experience management, loyalty program implementation, and business development across various industries, including facility management, education, FMCG retail, and telecommunications. They currently serve as the Senior Merchants Acquisition & Sales Lead at Flash and have held significant roles such as CRM Consultant & Contact Center Project Manager at Mediconsult and Marketing & Community Affairs Manager at Future University in Egypt. Ahmed has a proven track record of increasing customer retention and driving e-commerce sales growth through effective strategies and data-driven insights. They hold a Bachelor's degree in Business Administration from Ain Shams University and a diploma from ESLSCA University focusing on business development.
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