Deo Muliawan

Head Of CRM at Flash Coffee

Deo Muliawan is an experienced CRM professional currently serving as the CRM Manager for Flash Coffee in the APAC region since June 2023, where responsibilities include developing and implementing CRM strategies to enhance customer loyalty. Prior roles include CRM Manager at Pluang, where engagement initiatives were executed in collaboration with cross-functional teams, and Loyalty Manager at Nokia, focusing on customer retention strategies and loyalty programs. Additional experience encompasses CRM and Loyalty Account Manager at MEMBER.ID, Business Development for KG Value Card at KOMPAS GRAMEDIA, and analytical roles at Time International and PT. Central Prima Kelola, along with a marketing background from the London School Of Public Relations - Jakarta. Deo holds a Bachelor of Arts degree in Public Relations, Advertising, and Applied Communication from the LSPR Communication and Business Institute.

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