Zeina Muna

Zeina Muna is a highly accomplished senior director with extensive experience in customer experience and success across various industries. Currently serving as the Sr. Director of Customer Experience at Flash Pack, Zeina leads a global team of 20, focusing on optimizing CX operations and fostering a high-touch service model. Previously, Zeina held several leadership roles at Teachable, achieving notable revenue growth and managing substantial teams in customer success and support. At IFundWomen, Zeina drove significant revenue and retention improvements while contributing to the company's foundational growth. Zeina's background also includes successful roles in sales and operations at people's pops, Urban Justice Center, and Conde Nast, where strategic partnerships and sponsorship acquisition led to remarkable budget increases and revenue growth. Zeina holds a Bachelor of Science in Business Administration with a focus on Marketing and Finance from Georgetown University.