Aleff Martins is an experienced professional with a background in business analysis, process improvement, and customer experience. Recent positions include being a Business Analyst at Pipo Saúde, where responsibilities encompassed requirements gathering, process mapping, and operational efficiency improvements. Previous roles include significant contributions at QuintoAndar, focusing on customer experience and crisis management, as well as process enhancement activities. Aleff has also worked at EF English Live Brasil, emphasizing team performance optimization, and has foundational experience from positions at Itaú Unibanco and the Tribunal de Justiça de São Paulo. Aleff holds a degree in Architecture from UNINOVE and is pursuing a degree in Data Science from Universidade Presbiteriana Mackenzie.
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