Anna Strozani is a seasoned professional with extensive experience in customer success, onboarding, and relationship management. Currently serving as Coordenadora de Onboarding Grandes Contas and Líder de Customer Success - Onboarding PME at Flash since August 2022, Anna oversees team performance through strategic management of sales funnels and performance reports. Previously, at Loft, roles included Supervisora de Relacionamento and Analista de Relacionamento, focusing on team metrics, process mapping, and customer experience enhancements. With a background at Rede as Executiva Digital and Stone Pagamentos as Consultor Comercial, Anna has demonstrated expertise in client management, conflict resolution, and marketing strategies. Earlier experience includes a role as Estagiária de Inbound Marketing at Goomark and Executiva de Relacionamento with Nube, showcasing a solid foundation in marketing and educational partnerships. Anna holds a degree in Propaganda e Marketing from Universidade Paulista and has pursued additional education in customer experience and marketing strategy.
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