KELLY SILVA

Diretora Executiva Customer Experience

Kelly Silva is a professional with extensive experience in business management, excelling in both large and small companies. They specialize in performance management, project management, and strategic planning, utilizing the PDCA method to drive process improvements and achieve financial and operational goals. Kelly has held positions such as Senior Manager of Portfolio and OKRs at Lojas Renner S.A. and Senior Consultant at FALCONI Consultores de Resultado, where they focused on enhancing performance through systematic analysis and goal-setting. They hold a degree in Agricultural and Environmental Engineering from Universidade Federal de Viçosa and have also studied at the University of Kentucky.

Location

São Paulo, Brazil

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