Larissa Alexandre Alves is a Customer Experience Leader at Flash Benefícios, where they oversee a team focused on B2B and B2C engagement. With over 10 years of experience in customer support, including roles at Porto Seguro and Contax Consultoria, Larissa has developed a strong background in fraud prevention and operational excellence. They possess a degree in Análise e desenvolvimento de Sistema from FAM Oficial, which they are currently pursuing. Known for their proactive and analytical approach, Larissa is dedicated to process improvement and fostering a collaborative work environment.
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