Luns Lima is an experienced professional currently serving as an Analista de Onboarding at Flash since December 2021, overseeing account implementation processes and ensuring client readiness for transition to the Customer Success team. Previous roles include Analista de KAM - Backoffice Key Account Manager at Flash, focusing on key accounts and enhancing client experiences, and a variety of customer service positions at Chama, SumU, InfoJobs, and TeleTech, with responsibilities ranging from client support to team leadership. Luns is pursuing a Bachelor's degree in Advertising from FIAM-FAAM, expected to graduate in May 2024.
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