Natália A. is a Customer Experience Analyst with a diverse background in customer relationship roles. Currently employed at Flash as a Costumer Experience Analyst Pleno since June 2023, Natália previously worked at Atento from December 2020 to June 2023 as a Especialista no Relacionamento com o Cliente III, focusing on the QuintoAndar product. Earlier experience includes a position as an Analista de Customer Experience at Rappi from April 2018 to January 2019 and an Analista de Atendimento role at Rennov Serviços de Cobrança in mid-2015. Natália is pursuing a Bachelor's degree in Visual Arts at Centro Universitário FMU | FIAM-FAAM, expected to graduate in 2028.
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