Patricia Oliveira is an experienced leader in customer service and experience, focusing on process improvement and continuous enhancement of customer satisfaction. Patricia has held various roles, including Supervisor of Customer Service at Leo Madeiras and LATAM Airlines, where they developed skills in operational management and problem resolution. Their previous positions at companies such as Nextel Brasil, Claro Brasil, and GOL Linhas Aéreas contributed to their expertise in customer relations and quality methodologies. Currently, Patricia serves as Lider CX at Flash while pursuing a degree in Psychology at UNIB.
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