Renato Mares is a Customer Experience Analyst with expertise in CX tools such as CRM, NPS, and CSAT. With a passion for transforming customer interactions, they previously worked at Pay4Fun and Petlove and currently serve as an Analista CX at Flash. Renato has a background in customer service, having held roles at Porto Seguro and Algar Tech, and holds a degree from UNINOVE, completed in 2022. They are dedicated to fostering positive customer experiences through data analysis and human-centric approaches.
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