Thais Mota is an experienced professional in customer success and technical support, currently serving as an Especialista em Integração at Flash since January 2024, where responsibilities include providing technical support for integrations and resolving bugs in connections and APIs. Prior to this role, Thais held positions as a Customer Success Manager at Jitterbit LATAM and EUNERD, specializing in client management, onboarding, and maintaining strong relationships while promoting product utilization. Experience also includes working as a Customer Success Analyst at Digital Monk, providing training and monitoring software usage, as well as roles in database analysis and IT helpdesk support at i-gás and Unisys. Thais holds a Bachelor's degree in Computer Science from Centro Universitário FMU | FIAM-FAAM, completed between 2014 and 2017.
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