Flashlight Learning
Ian Hicks has a diverse professional background in technical account management, technical support engineering, operations, finance, and technology specialist roles. With experience in managing help desks, providing high-touch customer service, supervising interns, and project management, Ian has demonstrated strong skills in IT support, training, and vendor management. Additionally, Ian has a background in freelance technical services, tour guiding, and delivery driving, showcasing versatility and adaptability in various job roles. With a Bachelor of Arts in Music and a Master of Information Technology, Ian possesses a strong educational foundation to support their professional experience.
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