Samantha Shen is a Technical Account Manager at Flashlight Learning, overseeing successful implementations and customer service for over 200 accounts. Previously, Samantha worked as an IT Support Technician at Kosh Solutions and J-Bit Tech, providing support for Identity and Access Management and troubleshooting a variety of software issues. Samantha’s experience also includes serving as a Destination Services Consultant at Dwellworks, helping international clients acclimate to new environments, and as a Baby Imaging Specialist at Cranial Technologies, Inc., delivering care and support to patients. Samantha holds a Bachelor of Arts in Musicology and Ethnomusicology from UCLA.
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