Jennifer Carter, MSW, CPC, ELI-MP, is a strategic coach and training provider with a strong background in workforce development and organizational leadership. Currently serving as the Owner of Flashlight Thinking since January 2020, Jennifer develops customized training programs to enhance team collaboration and leadership skills. Jennifer's previous roles include Chief Mission & People Officer and Chief Mission Officer at Goodwill Central Texas, where significant enhancements in employee support and organizational redesign were implemented. In earlier positions, Jennifer successfully led workforce development initiatives at Goodwill Southeast Georgia, Goodwill Industries of West Michigan, and Goodwill Industries of Southwestern Michigan, achieving substantial improvements in program effectiveness, community partnerships, and financial growth. Educational qualifications include a Master's and Bachelor's degree in Social Work from Western Michigan University, complemented by coaching certifications from iPEC and Landmark.
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