Michael Johnson

Michael Johnson, CSM, is an experienced professional with a diverse background in software project management and emergency services. Currently serving as an Implementation Analyst at FLASH since January 2021, Michael facilitates software execution across multiple departments and documents SaaS configurations. Previously, from February 2018 to January 2021, Michael worked as a Client Support Specialist in Quality Assurance at Accenture, where responsibility included managing a team in India and assisting clients with social media advertising issues. Prior to this, Michael served as a Lieutenant at Travis County Emergency Service District 1 for over a decade, focusing on community safety and emergency response. Michael holds a Bachelor's degree in Emergency Management Administration from West Texas A&M University.